The Policies listed below have been put in place to help you have the best experience possible. If you still have questions or concerns, don’t hesitate to contact us– it would be our pleasure to assist you.
Beauty By Anh GUARANTEE
We guarantee our work. If you have any concerns with the service you received, let us know within 1 day and we will fix it to your satisfaction at no extra charge.
We require 72 hours’ notice if you have to cancel an appointment. If you need to cancel appointment on the same day, you may charge a half price or full price of cancellation fee of whatever the service you are doing that day.
We accept cancellations by phone or email.
ARRIVING LATE FOR APPOINTMENT
Please notify us if you are running late for your appointment. Failure to do so may result in your service being altered to fit
If you are at least 30 minutes late and we haven’t heard from you, your appointment will be treated as a NO SHOW and fees will be apply.
Please be courteous and notify us if you cannot make your appointment.
- 1st No show – Free pass as we realize this sometimes happens
- 2nd No show – Fee $20 prior to appointment booking and the late fee will apply to your no show.
- 3rd No Show – Full payment of service will be required at time of booking and we may have to let you go as our client.
We mainly accept Cash, Venmo, PayPal, and Zelle. If you don’t want to use any of those forms of payment then we can take Credit Card but there will be a 3% fee to use a credit card.
Check are not accepted.
We do not offer refunds on services. We do however, offer Beauty By Anh LLC Guarantee on all of our services (see Guarantee Policy).